What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records tied to your wallet are stored to process deposits and withdrawals and to meet our obligations
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under applicable law. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and the platform running correctly. We do not sell your personal data to third parties. Data shared with payment processors like bKash,
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Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type: account information is held while your account remains active and for a period after closure as required by applicable regulations. You can request a copy of
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your data or ask us to correct inaccurate records by contacting our support team. Availability of certain features and data rights depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.